The Microsoft Business Contact Manager (BCM) database is managed by an SQL service which will lock the database.  The AJSystems backup programs (OutBack Plus and Eazy Backup) can pause the SQL server to allow the backup to be made.  This is done automatically. However,  the backup must be run with Administrator Privileges for this to be successful.   On Vista and Windows 7 - user accounts do not have this elevated privilege level by default.

 

The backup can be done as follows:

 

1 - right click on the program icon (e.g. OutBack Plus 8).

 

2 - choose "Run as Administrator"

 

This provides the elevated privilege level temporarily.

 

 

You may alternately:

 

1 - right click on the program icon (e.g. OutBack Plus 8).

 

2 - choose "Properties"

 

3 - select the "Compatibilities" tab

 

4 - set the option "Run as Administrator"

 

5 - click  "OK"

 

 

Note: the backup of the BCM can also be done automatically without elevated privileges using the optional "AJS Open File Manager" (OFM).  The OFM functions with OutBack Plus 8 and with Eazy Backup 5.