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Created	2010-01-11	Views	650
Modified	2010-01-11	Id	548
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Main > Errors & Error Messages

Applies to: Express Assist, OutBack Plus, Eazy Backup, Win Mail Backup

This error will result if you have installed some other software which has, in turn, installed an incompatible version of a shared system level file (xceedzip.dll).

When you receive this error, you may also receive other error messages that are caused by the initial error.

To correct the problem:

download the following small setup file:
http://ajsystems.com/files/xcd6.5setup.exe
Run xcd6.5setup.exe and then re-run your backup.

Note: The most common culprit is "SyncBackSE" or "SyncBackPro" from "2 Bright Sparks". When "SyncBack.." is installed, or updated, the shared library is improperly installed. Hence, if you use this program you may wish to retain the above setup file as you may need to re-apply the "fix" after a "SyncBack.." update.